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NEW USER ACCESS DENIED

MooraFun Inc.   ( User )

Commented 2 months ago

HI i just set up a new organisation I am with (I use akaunting for my personal business so Have set this one up separately as its for a NFP)
I have been trying to set up the customer email templates but it keeps hangin when I hit save and doesnt actually save. then all of a sudden when I went out of the email templates and tried to go back in I keep getting a new screen open up with it saying "ACCESS DENIED" what is going on.....

also the new look is very confusing to work around trying to find things.

MooraFun Inc.   ( User )

Commented 2 months ago

it seems like Akaunting has closed all logins down.... I just tried to login with my other business and I got the same ACCESS DENIED. I hope there is a developer watching these forums

Catalina   ( User )

Commented 2 months ago

It's something odd. I have two accounts for different projects. I can log in with one of them but the newest account get this same "access denied" message.

Catalina   ( User )

Commented 2 months ago

It's working for me now. I didn't do anything special, just wait. I guess it was something temporary.

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